And I thought Time-Warner was bad…

Charter communications deleted 14,000 email accounts and then told the users, “Sorry, all gone. Bygones.”

Knew there was a reason that I liked Dreamhost. You don’t learn anything about a company when things go right — it’s the screwups that give you the info you need.

Posted by Garrett on February 5th, 2008 in Customer service, Technology | No Comments